|
 |
Satisfying the customer, the corner stone of our activity. |
|
|
A strong know-how always searching for environmental innovating outlets : |
|
|
Sodium bicarbonate is significantly developing, especially in flue gas treatment for incineration installations using technical and household wastes and in sludge from treatment plants or any other combustion units. |
|
|
Novacarb offers a full service including original products, such as NOVABIS, together with technical solutions enabling customers to achieve the required operating results. |
|
|
Expert team totally involved on site. |
|
|
We extract limestone and salt, which are the raw materials for soda ash and sodium bicarbonate. We produce the energy required to process these natural resources into products used for many applications and industries. In Nancy / La Madeleine factory and Pagny-sur-Meuse pit, more than 300 employees are involved in operation, production, packaging and delivery, ensuring an optimal and constant quality of the delivered products. |
|
|
|
|
|
|
|
|
A supply network meeting our customers expectations as far as quality, reliability and quick delivery are concerned : |
|
|
48-hour delivery deadlines within 1,000 kilometers, 24-hour deadlines within 150 kilometers |
|
|
Bulk trucks, tippers, isolated cars or full trains, rail-road transportation |
|
|
Trucks loading within 15 minutes from 4.30 am to 6.30 pm |
|
|
European coverage: Germany, Belgium, the Netherlands, Luxembourg, Switzerland, Italy, Poland, Spain, UK (...) |
|
|
Quality and reliable transportation requirements: tank inspection once cleaned, accompanying documents, transport company control, safety procedures... |
|
|
Appropriate and eco-friendly packaging meeting your needs |
|
|
25-kg bag (paper) or 1-ton or 1.2-ton BigBag, delivered by trucks or clusters. |
|
|
Small quantity deliveries may exceptionally be accepted. |
|
|
The packaging worksite complies with the HACCP standards for food and feed products. |
|
|
A multilingual Customer Service (French, English, German, Italian,...) close to the production, packaging and loading site, provides relevant information and ensures responsiveness. |
|
|
Listening to our customers enables us to define and implement continuous innovations in the way we use and implement our products |
|
|
Consignee stocks management |
|
|
Responsiveness, service, problem solving
|
|
